OWNER SERVICES
- marketing your vacancy
- screening and selecting tenants
- implementing a legal lease agreement
- collecting rent
- tracking and reporting financial transactions
- conducting residential overviews
- responding to and solving maintenance requests
- We excel at doing the jobs that require too much time and attention from you (and often give you headaches). Our management fees are fair and competitively priced. TGN Property Management has a proven track record and years of experience. Let us go to work for you!
FAQs
Q: Does TGN Property Management handle all aspects of an unlawful detainer?
A: Yes, however, we do not pay for the attorney fees. We hire one of our trusted attorneys (or we can work with an attorney of your choice) and represent the client in court on their behalf. The client isn’t bothered with a single detail of the eviction process unless requested.
Q: What does your monthly fee cover?
A: Our monthly fee covers the cost of full service property management. We handle 100% of everything in regards to your rental property. You can be involved as little or as much as you’d like.
Q: Do you require your property owners to use TGN Property Management's maintenance crew?
A: No. We have our trusted vendors that we’ve worked with closely for many years, but if you have a handyman or vendor you’d like us to use at your property when maintenance/repairs occur, that is fine with us.
Q: Does TGN Property Management up-charge vendor invoices?
A: No, TGN Property Management does not have any hidden fees, surcharges or vendor mark-ups.
Q: Do you manage Air BnB and VRBO vacation rentals?
A: Yes, with the rising popularity of sites like Air BnB and VRBO, TGN Property Management handles management for vacation rentals.
Q: What aspects of the AirBNB/VRBO management do you handle?
A: We handle 100% of everything. As soon as we get a key to the property, we take pictures and a video. The pictures are uploaded to the websites and the video is posted on YouTube as a virtual tour. We paste the link into the vacation rental listing. We handle all aspects of checking guests in and out, managing the website listing and respond to any maintenance requests. After each guest leaves we facilitate a cleaning crew to get it ready for the next guest. We also handle accurate accounting and maintenance records. The price for vacation rental management is slightly higher than normal management because its much more hands on with the high turn over rate of guests, but you will find we beat most management prices and will match and beat anyone else’s price!
Q: Are you licensed and insured?
A: Yes, we are licensed with the Bureau of Real Estate and insured through Farmers Insurance.
Q: Do you fully manage HOA communities?
A: Yes, we collect HOA dues, send out notices, account for payables and receivables, facilitate vendor services and handle any other task that the HOA may need. Services can vary from handling all aspects of managing the HOA to simply collecting the HOA dues.
Q: How are vendor invoices paid for maintenance and repairs?
A: We require all clients to have a minimum maintenance reserve of $300. The reserve funds come out of the rent income but is still the clients money. These funds are used to pay for materials and labor if emergency needs arise. We do not front payments for vendor invoices.
Q: If I am renting my house to Air BNB guests, do I need a certain type of rental insurance policy?
A: We are not insurance professionals. However, other clients keep a regular rental insurance policy on their property. Please seek the advice of an insurance professional. Air BNB offers a Host Protection Program that covers up to $1,000,000 in damages. For more information on this program please click the links below:
- https://www.airbnb.com/help/article/937/what-is-host-protection-insurance
- https://www.airbnb.com/help/article/938/what-s-the-difference-between-host-protection-insurance-and-the-host-guarantee
Q: What happens if an unlicensed handyman is injured at my property and tries to sue?
A: We are not insurance professionals. If you would like a referral to a fantastic insurance professional who owns rental property himself (and knows the ins and outs of protecting against frivolous lawsuits), we are happy to connect you! He can answer all of your questions in full.
